Terms & Conditions

Please review our website's terms carefully before proceeding.

1. Acceptance of Terms

By accessing, browsing, using, or interacting with this website, booking system, or any related service (together, the Website), you agree to be bound by these Terms and Conditions in full.
If you do not agree, you must immediately stop using the Website.

We reserve the right to change, replace, or remove these Terms at any time, without notice. Continued use constitutes acceptance of the updated Terms.

2. No Guarantees – Website Provided ā€œAs Isā€

The Website is provided strictly on an ā€œas isā€ and ā€œas availableā€ basis.

To the maximum extent permitted by law, we make no representations or warranties of any kind, express or implied, including but not limited to:

  • availability

  • accuracy

  • completeness

  • timeliness

  • reliability

  • security

  • fitness for any purpose

We do not guarantee uninterrupted access, error-free operation, or that the Website will be free from defects, viruses, malware, or harmful components.

3. No Reliance

Any information on this Website is general information only.
You acknowledge that:

  • content may be outdated, incorrect, or incomplete

  • pricing, availability, and services may change at any time

  • you must not rely on Website content as a condition of making decisions

You accept full responsibility for verifying any information directly with us before relying on it.

4. Bookings and Transactions

All bookings are requests only and are not binding until confirmed by us.
We may:

  • cancel or modify bookings

  • correct pricing or system errors

  • refuse service

  • decline bookings without providing reasons

We are not liable for booking errors caused by system faults, third-party tools, user input errors, or external service failures.

5. Third-Party Services

The Website relies on third-party providers (including hosting, booking systems, payment processors, analytics, email/SMS platforms).

We:

  • do not control these providers

  • do not guarantee their security or availability

  • are not responsible for their acts, omissions, outages, breaches, or failures

Your use of third-party services is entirely at your own risk.

6. Cybersecurity, Hacking, and System Failures

You acknowledge that no online system is completely secure.

To the maximum extent permitted by law, we are not liable for any loss, damage, or claim arising from:

  • hacking or unauthorized access

  • data breaches

  • malware, ransomware, or cyber attacks

  • denial-of-service attacks

  • server failures or outages

  • loss, corruption, or interception of data

  • third-party security failures

You use the Website entirely at your own risk.

7. Limitation of Liability (Critical Clause)

Nothing in these Terms excludes rights that cannot legally be excluded under Australian Consumer Law.

Subject to that:

  1. We exclude all liability for indirect, incidental, consequential, special, or economic loss, including but not limited to:

    • loss of profits

    • loss of revenue

    • loss of business or opportunity

    • loss of data

    • reputational damage

  2. Our total aggregate liability, whether in contract, tort, negligence, statute, or otherwise, is strictly limited to the lesser of:

    • the amount actually paid to us for the specific service giving rise to the claim; or

    • AUD $50

  3. Where liability cannot be excluded but can be limited, our liability is limited (at our election) to:

    • re-supply of the service; or

    • payment of the cost of re-supply

No claims may be brought more than 6 months after the event giving rise to the claim.

8. Indemnity

You agree to fully indemnify and hold harmless us, our owners, employees, contractors, service providers, and affiliates from any claim, loss, damage, cost, or legal expense arising from:

  • your use of the Website

  • your breach of these Terms

  • your reliance on Website content

  • your misuse of the booking system

  • any claim made by a third party due to your actions

This indemnity survives termination of use.

9. Intellectual Property

All content on this Website is owned or licensed by us.
You may not copy, reproduce, modify, distribute, or exploit any content without prior written consent.

10. Termination

We may suspend or permanently block access to the Website at any time, for any reason, without notice or liability.

11. Governing Law and Jurisdiction

These Terms are governed by the laws of the Australian Capital Territory and the Commonwealth of Australia.

You submit to the exclusive jurisdiction of the courts of the Australian Capital Territory and the Commonwealth of Australia.